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CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call us at +234-9095236363 or send us an email at info@skyeexpress.com

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FAQ

SHIPPING
How do I track my order?
 

Once you place an order and confirm payment, you will receive an email with a tracking number. All updates concerning your order will be forwarded to you daily

 

 

What are your delivery options?
 

Your goods will be packaged and delivered to you within a week. unless otherwise stated. There are are 2 options.

1. Home delivery

2. Pick-up

Both options attract a Pay-Before-Delivery fee

 

 

How do I return an item?
 

Items cannot be returned. However, if there is a mix-up, error or dissatisfaction, contact customer care with your order number and it will be handled accordingly.

How can I contact your couriers?
 

Every detail you need will be provided once your order is placed. Including numbers you can call, tracking number and so on.

 

 

Do you provide International delivery?
 

Yes, We provide international delivery. Contact Customer Care.

 

 

What is your returns policy?
 

Online Merchandise may not be returned or exchanged. However, if there is an error from us, there may be a refund depending on the magnitude of the situation. Please in any case this occurs, contact customer care with order number, name, phone number, email address and reason for dissatisfaction.

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